Privacy Policy

Who we are

Down Home Properties is a Real Estate company in The Villages, Florida. We offer services such as real estate sales, property management, home watch services, vacation rentals, and long-term rentals in The Villages and surrounding areas.

Down Home Properties is located at 1305 Cleveland Avenue, Suite A, Wildwood, Florida.

What personal data we collect and why we collect it

Contact forms

All contact forms on the Down Home Properties website collects the user’s name, email address, and message content as entered by the user for the sole purpose of forwarding their contact information to the intended party.

Names, email address, and message content is forwarded to our mail servers and is never shared with any third party outside of Down Home Properties.

Information collected from a contact form may be used to contact the user in response to their message or any other necessary contact in the future.

Contact form information is never used to solicit or send unsolicited emails to our users.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Down Home Properties collects non-identifiable analytical data from our users such as web browsers, devices, operating systems, and site behavior. This data does not identify the user and cannot be used to identify the user.

This data is collected for the purpose of understanding how our website is used in order to make our site user friendly for our users and ensure that our site is compatible across all platforms, operating systems, devices, and web browsers.

Newsletter Forms

Down Home Properties uses Newsletter forms to collect user information for the purpose of sending email marketing campaigns. This information is only collected upon the user willfully entering the information and agreeing to be placed on an email list.

Who we share your data with

Information collected in our newsletter forms may include name, email address, and mailing address. This information is forwarded to MailChimp, an email marketing service used by Down Home Properties. You can learn more about MailChimp’s privacy policy HERE.

Aside from Newsletter Forms, Down Home Properties employs an in-house IT, marketing, and web staff, therefore no analytical data is shared outside of our company.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

All data collected for user profiles is kept until the user or a website administrator deletes their account.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Account erasure requests or account data requests should be submitted by email to webmaster@downhomepm.com.

Where we send your data

Since our marketing, IT, and web admins are staffed in-house, your data is never sent to any person, company, or entity not affiliated with Down Home Properties.

Contact information

Down Home Properties
1305 Cleveland Avenue
Suite A
Wildwood, FL 34785
Monday – Friday 8 am E.S.T – 5 pm E.S.T.
(352) 753-0976

How we protect your data

The Down Home Properties website is protected by active rigorous malware, spyware, and virus scanning software, and a secure firewall.

The Down Home Properties website actively scans all files and transactions to protect our site against spyware, malware, and viruses.

What data breach procedures we have in place

In the event of a data breach, Down Home Properties will scan all website files and server files to identify the breach. Any users with personal information on our systems such as names and email addresses will be notified by email within 24 hours of identifying the breach.

Users will also be prompted to change any current passwords and scan their systems for any infections.

Furthermore, in the event of a breach, Down Home Properties will use files from a stored known clean backup to a new server location with a new server IP and databases to isolate the possible infection.